Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean.
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How to get started
The bank account that provides flexible access with more ways to bank
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Explore the power of simpler and smarter banking online.
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Explore the power of simpler and smarter banking online.
Features & benefits
Create current accounts for all your needs
Plus peace of mind that your money is safe and secure, with our 100% Security Guarantee.
What do you need to open a current account?
Our eligibility checker allows you to find out whether you'll be accepted before you apply with us. It takes around 2 minutes and it won't harm your credit rating.
Compare Accounts
The bank account that provides flexible access with more ways to bank
Advantage Checking Account
A bank account minus the checks with no overdraft fees
Privilege Checking Account
Top-tier checking with competitive rates and all the perks
Here's what you'll get with each account setting
Fraud protection
Fraud protection
Our $0 Liability Guarantee credits fraudulent transactions made with your debit card back to your account as soon as the next business day if your card is lost or stolen.
Mobile deposits
Mobile deposits
Deposit a check into your account using the camera on your smartphone or tablet and the Mobile Banking app. Don't worry: Check images are stored securely at the bank.
Banking
Banking
You can see the big picture with our interactive Spending and Budgeting tool. Track your habits and set up budgets to take more control over your money.
Debit card controls
Debit card controls
Lock a missing card quickly and easily to prevent unauthorized use. Cards can be added to a digital wallet for use at stores, cardless ATMs and more.
Custom alerts
Custom alerts
Know now and react fast to important account changes. You can set custom alerts via email or text for things like a low balance, a pending deposit, an upcoming bill.
Fast, secure sign-in
Fast, secure sign-in
Need to access your account quickly? Sign in to the Bank of America Mobile Banking app using the fingerprint feature on your mobile device.
Banking
Banking
You can see the big picture with our interactive Spending and Budgeting tool. Track your habits and set up budgets to take more control over your money.
Fast, secure sign-in
Fast, secure sign-in
Need to access your account quickly? Sign in to the Bank of America Mobile Banking app using the fingerprint feature on your mobile device.
Frequently asked questions
Got a question about how we’re organised, applying to work for us, or looking for financial or shareholder information? View more Q&A here
Ready to get started?.
Visit your location branch
Visit your location branch
I'm having trouble accessing my account online. What should I do?
We’re here to help!
If you’re having trouble accessing your account online, please try the following steps:
Check your login credentials: Ensure that you’re entering the correct username or email and password.
Reset your password: If you’ve forgotten your password, click the “Forgot Password?” link on the login page and follow the instructions to reset it.
Clear your browser cache and cookies: Sometimes, browser settings can cause login issues. Clearing them can help.
Use a different browser or device: Switching browsers or devices might resolve the issue.
If none of these steps work, please contact our support team directly. You can reach us via email at [contact@visio-inter.com] . We’ll get you back into your account as quickly as possible!.
What is the address I mail my credit card payment to?
Where to Mail Your Credit Card Payment
You can mail your credit card payment to the address provided on your billing statement. Typically, it is listed under the « Payment Address » or « Remittance Address » section.
If you do not have your billing statement or need assistance, please contact our customer service team at: contact@visio-inter.com
How do I dispute a charge on my account?
How to Dispute a Charge on Your Account
If you need to dispute a charge, follow these steps:
Review the transaction: Verify the details of the charge on your account, including the date, amount, and merchant.
Contact the merchant: If possible, reach out to the merchant directly to resolve the issue. Many disputes can be resolved this way.
Notify us promptly:
If the issue isn’t resolved with the merchant, contact our customer service team.
Submit a dispute through our online banking platform or mobile app under the « Dispute a Transaction » section.
Visit your local branch if applicable.
Provide details: Be ready to share information such as the date of the transaction, the amount, the merchant’s name, and why you believe the charge is incorrect.
We’ll investigate your claim and keep you updated throughout the process. If applicable, a provisional credit may be applied to your account while we complete the investigation.
How do I contact the payment assistance team?
How to Contact Our Payment Assistance Team
If you need help with payment arrangements or assistance managing your account, our Payment Assistance Team is here to support you. You can reach them through the following methods:
Whatsapp: at 345 613 2484. Our team is available [days and hours of operation].
Email: Send us an email at contact@visio-inter.com
Be sure to include your full name and account number (or reference number) for faster assistance.
Online: Log in to your online account and navigate to the « Contact Us » or « Payment Assistance » section to submit a request.
In-person: Visit your nearest branch if you prefer face-to-face support.
We’re committed to working with you to find the best solution for your situation.
How do I activate a card?
How to Activate Your Card
Activating your card is quick and easy! You can choose any of the following methods:
Online:
Log in to your account on our website or mobile app.
Navigate to the « Card Services » or « Activate Card » section and follow the prompts.
By Phone:
Call the activation number provided on the sticker attached to your card.
Follow the automated instructions to complete activation.
At an ATM:
Insert your card into any of our ATMs.
Enter your PIN and follow the activation instructions.
If you encounter any issues, our customer service team is here to help.
