Who we are

Our website address is: https://visio-inter.com

At VISIO-INTER BANK, protecting your privacy is our top priority. This privacy policy explains how we collect, use, store and protect your personal information when you use our services and website https://visio-inter.com/.

Collection of Personal Data

We collect various categories of personal data when you interact with us, including:

Identification information: surname, first name, date of birth, postal address, telephone number, e-mail address.
Financial information: bank account numbers, account statements, transaction history, credit card information.
Connection data: IDs, passwords, IP addresses, and other technical information related to the use of our online services.
Contact data: communication preferences, messages sent to our customer service department.

Use of Personal Data

We use your personal data to:

Provide our banking services: manage accounts, process transactions, issue bank cards.
Improve our services: analyze your interactions with us to better meet your needs.
Communicate with you: to keep you informed about your accounts, transactions and services, and to respond to your requests.
Comply with our legal obligations: compliance with applicable laws and regulations, such as the fight against money laundering and the financing of terrorism.
Offer personalized services: tailor our products and services to your needs and provide you with personalized offers.

Sharing Personal Data

We may share your personal data with :

Subsidiaries and partners: to manage and process your accounts and transactions.
Service providers: third-party service providers who help us provide our services, such as IT services, marketing, or data hosting.
Competent authorities: when required by law, in particular to comply with legal and regulatory obligations.

Data security

We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration or disclosure. These measures include data encryption, strong authentication and access control procedures.

Data retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, or to resolve disputes. Once these purposes have been fulfilled, your data will be deleted or made anonymous.

Your rights

As a customer, you have the right to :

Access your data: request a copy of the personal data we hold on you.
Rectify your data: request the correction of inaccurate or incomplete data.
Delete your data: request the deletion of your personal data, subject to certain conditions.
Restrict processing: request the restriction of the processing of your data in certain circumstances.
Object to processing: object to the use of your personal data for legitimate reasons.
Data portability: request the transmission of your personal data to another service provider.
To exercise your rights, please contact us at contact@visio-inter.com.

Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legislative developments. We encourage you to visit this page regularly to stay informed of any changes.

Contact

If you have any questions or concerns about our privacy policy, please feel free to contact us at contact@visio-inter.com or by mail at VISIO-INTER BANK, https://visio-inter.com/.